Once sure that the mail is safe, delete all messages regarding successful receipt of gold in the game, as well as messages from the payment systems.After completing all the above steps, sign out of your mail account and re-sign in. Make sure that the secret question/answer, as well as the password to your e-mail are complex enough to not be easily picked or guessed. Unlink the backup mailbox in the mail client. Disable mail forwarding to other email addresses. Restore access to the mailbox by contacting the support of your mail service.Before checking, make sure that the anti-virus database has been updated to the latest version. Check your computer for malware and potentially dangerous programs (viruses, spyware, etc.).Steps to Follow When Unable to Access the Account In the meantime, advise them to do the following. If they are no longer able to access the email used for account registration, your friend/clan mate should follow the instructions to contact us without registering a new account. Ask your friend/clan mate to submit the request themselves. For reasons of confidentiality, we consider such issues only upon the personal request of the user who registered the account.
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